Privacy Policy – Allsorts Australia

At Allsorts Australia, we are committed to protecting your privacy and ensuring that your personal information is handled safely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your data while providing freight forwarding, shipping, and logistics solutions to Lae, Papua New Guinea.

1. Information We Collect

We may collect the following types of information when you use our website or engage with our services:

• Personal Information: Name, email address, phone number, and billing details.
• Business Information: Company name, shipping requirements, freight volumes, and logistic preferences.
• Technical Data: IP address, browser type, device information, and cookies for website functionality.
• Transactional Data: Shipping requests, quotes, invoices, and payment details processed securely through our payment gateway.

2. How We Use Your Information

Your information helps us provide better freight forwarding and logistics services. We use data to:

• Process and manage shipments to Lae, Papua New Guinea.
• Communicate with clients regarding quotes, delivery updates, and customer support.
• Improve website functionality, including online quote tools, tracking dashboards, and user experience.
• Comply with legal and regulatory obligations, including customs clearance, trade documentation, and Australian freight laws.

3. Sharing Your Information

We respect your privacy and only share information with trusted partners:

• Freight Partners and Carriers: Airlines, shipping lines, trucking companies, and warehouse operators involved in the transport of goods.
• Customs and Regulatory Authorities: Papua New Guinea Customs, Australian Border Force, and other government bodies to ensure legal compliance.
• Payment Processors: Secure platforms for processing online payments and invoices.
• Service Providers: IT providers, CRM systems, and logistics software providers assisting in freight operations.

4. Data Security

Allsorts Australia uses industry-standard security measures, including SSL encryption, secure servers, firewalls, and access controls to protect your personal and business information. We continually monitor and update our systems to prevent unauthorized access or data breaches.

5. Cookies and Tracking Technologies

Our website uses cookies and analytics tools to improve user experience and monitor website performance. This includes Google Analytics, session cookies, and marketing pixels for relevant content and advertising. Users can manage cookies through their browser settings.

6. Your Rights

You have the right to:

• Access your personal information stored with us.
• Request correction of inaccurate or incomplete information.
• Opt-out of marketing communications.
• Request deletion of your data, subject to legal and regulatory obligations.

7. Retention of Data

We retain personal and business data only for as long as necessary to provide services, comply with legal requirements, or resolve disputes. Shipping records, invoices, and customs documentation are stored in accordance with Australian freight and trade regulations.

8. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact.